Pitch59 Help Center

Update PW

How to Update Your Password

Changing or updating your password is quick and easy, even if you forgot!

 

Changing your Password

*NOTE: Passwords must contain an uppercase letter, a lowercase letter, and a number.

 

Desktop / Mobile Web

Screenshot (15)


  1. Click the dropdown arrow in the upper right corner of the page.
  2. Select the edit button. Screenshot (16) This will take you to your account settings.
  3. Click "Change Password" at the bottom of the screen.
  4. Type in your current password. 
  5. Create a new password word and type it in twice.
  6. Click CHANGE.

 

 

App

app-change-password

 

  1. Click the profile icon.
  2. Select the arrow to the right of your username.
  3. Click "Change Password.
  4. Type in your current password. 
  5. Create a new password word and type it in twice.
  6. Click Change.

 

 

 

 

 

 

 

Forgot Password

 

Desktop / Mobile Web

Screenshot (13)

 

  1. From the login screen, scroll to the bottom and click Forgot password.
  2. Enter the email you used to create your Pitch59 account. You will be taken to the  Reset Password page.



    Screenshot (14)
  3. Check your email. Click on the Reset Password button or enter the code from your email.
  4. Create a new password and enter it twice.
  5. Return to the login screen and sign in.

 

 

 

App

app-forgot-password-button


  1. From the login screen, click Forgot Password.










    app-forgot-password
  2. Enter the email you used to create your Pitch59 account.
  3. Check your email and click on the button.
  4. If the code from the email isn't automatically filled in, fill it in.
  5. Create a new password and enter it twice.
  6. Return to the login screen and sign in.

 

 

Topics: How To

Posted by Mandy on Mar 1, 2023 4:06:52 PM
Mandy